Terms of Service

Last Updated: October 20, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, mobile applications, and other products and services—including email services, trainings, events, marketing services, review and message boards, and communication tools (collectively, the “Services”)—provided by FIRE CENTER LLC (“FIRE Center,” “we,” “us,” or “our”).

By clicking to accept these Terms, creating an account, or otherwise accessing or using the Services, you agree to be bound by these Terms and to comply with our Acceptable Use Policy, which is incorporated by reference.
If you do not agree to these Terms—including the mandatory arbitration and class action waiver in Section 19—do not access or use the Services.

Additional terms may apply to specific features or services. If there is a conflict, the additional terms will control for that feature or service.

Contact: our contact form

1. Eligibility and Authority

You must be at least 18 years old to access or use the Services.

If you use the Services on behalf of another individual or entity, you represent that you have authority to bind that individual or entity to these Terms, and that they agree to be responsible for any violation of these Terms.

2. Accounts; Security; Electronic Communications

Certain Services require an account. You agree to:

Provide accurate, current account information

Keep your credentials secure

Promptly notify us of unauthorized access

By creating an account, you consent to receive electronic communications related to your account and Services. These communications satisfy any legal requirement that such notices be in writing.

3. Privacy

Our data practices are described in our Privacy Policy, available separately.

4. Services; User Content; License

You may create, upload, store, and share content through the Services (“Marketing Content”).

You retain ownership of your Marketing Content. By using the Services, you grant FIRE Center a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, distribute, display, and adapt your Marketing Content as necessary to operate and improve the Services.

We may internally review and use content to:

Operate and improve Services

Detect abuse or technical issues

Contact Data

If you upload contact information (“Contact Data”), you authorize us to process it solely to provide the Services, ensure compliance, and maintain system integrity.

We may disclose Contact Data:

To service providers

As part of a business transaction

To comply with law or legal process

To prevent fraud or harm

We maintain a Global Exclusion List to honor opt-out and legal compliance requests.

5. Prohibited Conduct

You may not use the Services to:

Violate laws or third-party rights

Harass, impersonate, or deceive

Access accounts without authorization

Reverse engineer or scrape the Services

Interfere with Service operations

Send unauthorized communications

Circumvent security or access controls

You are responsible for ensuring compliance with all applicable laws.

6. Memberships, Billing, Renewal, Cancellation and Payment Disputes

6.1 Plans and billing. FIRE Center memberships (FIRE Starter and FIRE Builder) are billed monthly (every 4 weeks) or yearly (every 12 months), at the price shown at checkout. Your membership renews automatically at the end of each billing period until you cancel.

6.2 Authorization. By purchasing a membership you authorize FIRE Center and its payment processor to charge your payment method for each renewal until you cancel. You agree to keep your payment information current. If a payment fails, we may retry it; after 14 days past due your member access is paused, and after 30 days your membership is canceled.

6.3 Cancellation. You can cancel online at firecenterhq.com/cancel. Cancellation stops all future renewal charges. Your access continues until the end of the billing period you have already paid for. We will confirm your cancellation by email.

6.4 No refunds. All membership fees, initiation fees and event tickets are non-refundable, including fees already charged for the current billing period, except where the law requires otherwise. Live events are non-refundable.

6.5 Your rate. If you joined at a lower price than we charge new members today, you keep your rate for as long as your membership stays active. If your membership ends, whether you canceled or it was canceled for non-payment, and you rejoin within 90 days, you keep your rate. After 90 days, current pricing applies.

6.6 Renewal and price notices. For yearly memberships, we will remind you before each renewal. If the price of your membership will change at renewal, we will tell you before the new price takes effect, and you can cancel before then.

6.7 Memberships are personal. A membership belongs to the person who bought it and cannot be transferred or shared.

6.8 Billing questions and disputes. If you think a charge is wrong, contact us first through our contact form or at 951-405-8272; we will respond within 2 business days. You agree to contact us and give us a chance to resolve a billing issue before disputing a charge with your bank or card issuer. If you dispute a charge that was authorized under these Terms, we may pause your membership while the dispute is open, and the amount remains owed to FIRE Center.

6.9 Records. We keep records of your purchase, your acceptance of these Terms, and your use of the Services, such as event check-ins and member portal activity, and we may share them with our payment processor and your card issuer to respond to a payment dispute.

7. Intellectual Property

All content and materials provided by FIRE Center (“FIRE Center Content”) are owned by or licensed to us and protected by applicable intellectual property laws.

8. Third-Party Content and Services

The Services may include third-party content or integrations. We do not control or endorse third-party services, and your use of them is governed by their terms.

Domain purchases are facilitated through Cloudflare, Inc., subject to ICANN rules and applicable transfer restrictions.

9. Feedback

Any feedback you submit becomes the sole property of FIRE Center, with unrestricted rights to use it without compensation.

10. Publicity

You grant FIRE Center permission to identify you as a customer and to use your name, logo, or marks in marketing materials unless you notify us otherwise in writing.

11. Copyright Complaints

If you believe your copyright is infringed, contact us through our contact form.

12. Indemnification

You agree to indemnify and hold harmless FIRE Center and its affiliates from any claims arising from your use of the Services, your content, or your violation of these Terms.

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14. Limitation of Liability

FIRE CENTER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID TO USE THE SERVICES.

15. Release

You release FIRE Center from claims arising out of disputes with other users or third parties and waive California Civil Code §1542.

16. Data Processing and International Transfers

You consent to processing and storage of data in the United States and other jurisdictions.

17. Export Control and Anti-Corruption

You agree to comply with all export, sanctions, and anti-corruption laws.

18. U.S. Government Use

The Services are commercial items as defined under applicable federal regulations.

19. Dispute Resolution; Arbitration

All disputes will be resolved by binding individual arbitration in Riverside County, California, under JAMS rules—no class actions permitted.

You may opt out within 30 days by sending a request through our contact form.

20. Governing Law

California law governs these Terms. Venue lies exclusively in Riverside County, California.

21. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance.

22. Termination

We may suspend or terminate access at our discretion.

23. Severability

Invalid provisions do not affect the remainder of these Terms.

24. Entire Agreement

These Terms constitute the entire agreement between you and FIRE Center and supersede all prior agreements.

25. Mobile Applications; App Store & Google Play Terms

If you access the Services through a mobile application (“App”), the following apply:

These Terms are an agreement between you and FIRE CENTER LLC, not Apple Inc. or Google LLC.

Apple and Google are not responsible for the App or its content.

Apple and Google have no obligation to provide maintenance or support.

Any claims related to the App (product liability, legal compliance, IP infringement) are solely between you and FIRE Center.

Apple and Google are third-party beneficiaries of these Terms and may enforce them.

Your use of the App must also comply with:

Apple App Store Review Guidelines

Google Play Developer Program Policies